Tag: karen coleman

Karen Coleman is a highly accomplished Customer Operations Director in the United Kingdom, currently leading operational strategy at Wesleyan Assurance Society. Renowned for her expertise in customer operations, change delivery, and technology, she has a proven track record of enhancing customer satisfaction, streamlining operational processes, and driving efficiency across complex financial services environments. Coleman’s leadership emphasizes customer-centric solutions, team engagement, and strategic operational excellence, making her one of the most influential figures in UK financial services today. Introduction In the competitive world of financial services, operational excellence and customer experience…

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